Privacy
Privacy policy
Last updated October 2026
Who we are
Hourglass Study is a private tutoring service based in Westminster, London. We decide how your information is used. Contact us at mehditutoring@gmail.com or +44 7490 708800.
What we collect
Names, email addresses and phone numbers of students and parents or guardians. The student's age, year group, school, exam board and subjects. Notes about learning needs that you choose to share. Booking history, homework tasks and any files shared through the site. Messages sent through our contact form.
Why we use it
To arrange and deliver tutoring, manage bookings, share homework and contact you about sessions. Our lawful bases are that it is needed to provide the tutoring you asked for, and our legitimate interest in running the service safely. We never sell your information or use it for marketing without your consent.
Children
For students under 13, a parent or guardian creates and manages the account.
Who can see it
Our tutors, so they can arrange and deliver sessions. Our website and database provider, which stores the data for us. Google, only if you choose to sign in with Google. Our providers may store data outside the UK.
How long we keep it
While tutoring is ongoing, and for up to 12 months after it ends. You can ask us to delete it sooner.
Your rights
You can ask to see, correct or delete your information, or object to how we use it. Email us and we will reply within one month.
Cookies
We use essential browser storage to keep you logged in and remember your theme, and basic analytics to understand how the site is used.